Yennefer Maintenance Dashboard
Backbone Operations · last 90 days · 1436 tickets analyzed
Top Provider
NetOpsOptical
21.4% of all tickets
Most Affected Pair
CMH↔SFO
94 maintenance events
Median Window
6.0h
p95 16.0h · 1235 sampled
Escalation Rate
5.8%
84 of 1436 required human
Tickets Analyzed
1,436
of 2,073 total
Unique Providers
45
notification senders
Resolved / Closed
1,225
85% completion rate
Site Pairs
222
unique metro↔metro
Escalated
84
required human review
Avg Duration
8.8h
parsed from 1,235 windows
Volume Timeline
Tickets created vs. resolved per day
Provider Distribution
Top 15 maintenance providers
Network Topology
Most affected metro ↔ metro pairs
Maintenance Duration
Window length distribution
Workflow Outcomes
NHS Validation Outcome
Traffic Shift Runbook Usage
Top escalation trigger causes
| Cause | Count |
|---|---|
| No escalation causes parsed. | |